SUPPORT

Frequently Asked Questions

Q:  Where are your products manufactured? 2025-09-29 15:43:10.009
A:

Our products are made in China.

Q:  Should the batteries be removed when the transmitter is not in use? 2025-09-29 15:42:49.529
A:

Yes, taking out the batteries when the transmitters are in use for a long time is recommended. This can help prevent battery leaking from damaging the transmitters.

Q:  I live in the USA. Can I use the 500MHz band in the USA? 2025-09-29 15:42:30.057
A:

Yes. According to FCC regulations, the 470-608MHz range is free in the U.S.A.

Q:  Do all Amry microphones use interchangeable capsules? Can I replace them with capsules from other brands? 2025-09-29 15:42:06.680
A:

As of now, the capsules of all Amry microphones are not interchangeable and capsules from other brands are not compatible with Amry microphones.

Q:  Why aren't batteries included in my package? 2025-09-29 15:41:23.173
A:

Please note that international orders (outside of U.S.) will not include batteries due to air control and dangerous goods policy. For these orders, we will take the batteries out before shipping.

Q:  Where can I purchase additional handheld transmitters as a backup or replacement? 2025-09-29 15:33:19.351
A:

We sell system parts individually in case a backup or replacement is needed.

Q:  What type of batteries are used in the AMRY microphone transmitters? 2025-09-29 15:32:52.778
A:

All of AMRY microphone and bodypack transmitters are powered by two AA batteries. 

 

Q:  Is the AMRY bodypack compatible with other lavalier headset microphones? 2025-09-29 15:32:30.512
A:

Yes, it is compatible with other lavalier mics and they need to have the same mini XLR connectors.

Q:  How do I subscribe/unsubscribe to the newsletter? 2025-09-29 15:32:07.393
A:

You can subscribe to our newsletter by entering your email address on the bottom section of our website. And you can unsubscribe by clicking the unsubscribe option in any promotion email that we sent you. Or you can contact our customer support directly to help you with this.

Q:  Can the microphone system work with a laptop/PC? 2025-09-29 15:29:21.075
A:

Our microphone systems could not connect to computers directly. It will require an audio interface or a mixer with USB interfaces to do so. 

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